Serene Boutique Hotel & Spa – A Favorite for Families in Hanoi
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Key details
About the Hotel
16-18 Bat Su Street, Hoankiem Dist,, Hanoi, 10000,
-
Next to the Old Quarter
Great
8.8
9.3
/10
5.0
/5
Loved by Serene Boutique Hotel & Spa guests
Excellent staff
Perfect location
Spacious rooms
Big balcony
Comfortable beds
Tasty breakfast
"The spa downstairs was great and the prices are unbelievable!"
m4ilm4n from United Kingdom
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"The room was very beautiful and clean and the staff were also very friendly and ready to help if there were problems"
Ti from Switzerland
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"It's also conveniently situated in the old quarter, so every sight there is reachable on foot."
Tommy Holger
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Boutique hotel in Hanoi's Old Quarter, a 5-minute walk from Hoan Kiem Lake and on-site spa
Accommodations
Rooms at Serene Boutique Hotel & Spa are equipped with floor-to-ceiling windows and city views. Select rooms offer a balcony or a bathtub, such as the King Suite with Balcony. Daily fresh fruit baskets and complimentary toiletries are provided in all rooms.
Dining
The on-site restaurant serves Asian and Western dishes and provides views of the Old Quarter. A daily breakfast buffet is served on the 8th floor with panoramic city views. Staff can accommodate early breakfast requests with a takeaway lunchbox.
Wellness & Spa
The spa offers a range of treatments, including back massage, foot massage, full body massage, and couples massage. The hotel provides spa/wellness packages and a wellness centre for guests. Discounted spa treatments are available for hotel guests.
Services & Practicalities
The hotel offers a free luggage storage service that allows guests to store bags before check-in and after checkout. A private airport shuttle is available to avoid taxi scams at a reasonable price. The hotel also provides a laundry service with reasonable prices and flexible timing.
Activities & Tours
The hotel's tour desk offers ticketing services and can arrange day trips to Ha Long Bay, Ninh Binh, and Sapa. Walking tours and bike tours of the Old Quarter are available through the hotel. Staff assist with booking sleeper coach tickets and overnight train rides to destinations like Hue and Hoi An.
Highlights
Location: 5-minute walk to Hoan Kiem Lake, walking distance to Ho Chi Minh Mausoleum
Rooms: Rooms with floor-to-ceiling windows and city views
Dining: Asian and Western dishes with Old Quarter views
Wellness: Couples massage, foot massage, and full body massage
Spa Packages: Spa/wellness packages and discounted treatments for guests
Services: Private airport shuttle and free luggage storage
“In Hanoi's lively Old Quarter, this boutique hotel impressed me with its blend of comfort and Vietnamese charm. I noticed the wellness spa and strategic location near Hoan Kiem Lake, signaling a balanced choice for relaxation and exploration. It strikes me as particularly suited for those keen to immerse themselves in the city's cultural heart.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Superior Double Room
2 persons
18 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Family Room
2 persons
28 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Superior Twin Room
2 persons
18 sq. feet
2 Single beds
Air conditioning
Heating
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
July 2026 - July 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.6/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Cycling
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Business
Fax/Photocopying
Children
Cots
Spa & Leisure
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Serene Boutique Hotel & Spa Location
16-18 Bat Su Street, Hoankiem Dist,, Hanoi, 10000,
Explore Hanoi
Local Highlights Near Serene Boutique Hotel & Spa
Top Attractions
Activities
Dining
Entertainment
Hoa Lo Prison
16 minutes walking
Historical site reflecting Vietnam's wartime past, featuring exhibitions and guided tours highlighting its significance.
Vietnam Military History Museum
15 minutes walking
Museum showcasing military artifacts and exhibits that detail Vietnam's history, with a focus on the wars fought.
Temple of the Literature
25 minutes walking
Vietnam's first national university, offering stunning architecture and serene gardens steeped in history and culture.
Hoan Kiem Lake
12 minutes walking
Iconic lake known for its picturesque scenery and the historic Ngoc Son Temple located on its small island.
Hanoi Street Food Tour
5 minutes walking
Culinary adventure sampling authentic dishes from local vendors, ideal for food lovers and cultural experiences.
Wellness at Serene Spa
1 minute walking
Relaxing spa treatments available onsite, perfect for unwinding after a day of exploration with massages and facials.
Serene Cuisine Restaurant
1 minute walking
Signature dining experiences with a focus on fresh local ingredients, offering both Vietnamese and international dishes.
Hanoi Charm Restaurant
1 minute walking
Casual eatery featuring authentic local cuisines with vegetarian options, making it ideal for all dietary preferences.
Thang Long Water Puppet Theatre
11 minutes walking
Traditional Vietnamese water puppet shows, combining music and storytelling for a family-friendly experience.
Tannin Wine Bar
2 minutes walking
Charming wine bar offering a cozy atmosphere and curated wine selection, perfect for an evening unwind or socializing.
Tips on navigating the city
City Centre
Hanoi 5 min · 1400 ft
Airports
Noi Bai International (HAN) 39 min · 15.8 mi
Cat Bi International (HPH) 181 min · 74.8 mi
Train
Ha Noi Railway station 18 min · 5000 ft
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Serene Boutique & Spa guests are invited to a full breakfast served for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
Vietnamese
Number of floors:
8
Number of rooms:
18
Former name
Hanoi Legacy Hotel - Bat Su
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 1337 verified reviews
8.9 /10
Great
93 %
Recommend
Breakfast
9.1/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.6/10
Free WiFi
8.8/10
Location
9.5/10
Paid Wi-Fi
8.6/10
Staff
9.5/10
Value for money
9.0/10
Pros
Central location
Welcoming staff
Clean rooms
Cons
Street noise
Room lighting
Shabby facilities
Guest reviews
based on 2794 reviews
8.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Serene Boutique Hotel & Spa
What is the distance from Serene Boutique Hotel & Spa to Hoan Kiem Lake?
The hotel is just a 5-minute walk, approximately 400 m, to Hoan Kiem Lake.
How far is Serene Boutique Hotel & Spa from Noi Bai International Airport?
The hotel is a 40-minute drive, approximately 35 km, from Noi Bai International Airport.
What types of cuisine are served at the restaurant in Serene Boutique Hotel & Spa?
The hotel's on-site restaurant serves a mix of Asian and Western dishes.
What amenities are included in the rooms at Serene Boutique Hotel & Spa?
Rooms include air conditioning, a flat-screen TV, a minibar, and an electric kettle.
What are the check-in and check-out times at Serene Boutique Hotel & Spa?
Check-in is at 14:00 and check-out is by 12:00.
Can I arrange airport transportation from Serene Boutique Hotel & Spa?
The hotel offers paid airport shuttle services for transportation.
Does Serene Boutique Hotel & Spa have any facilities for business travelers?
The hotel provides a business centre and services for business travelers.
Which famous attractions are near Serene Boutique Hotel & Spa?
Nearby attractions include Ho Chi Minh Mausoleum (10-minute drive) and the Temple of Literature (15-minute drive).
What nearby dining options are available close to Serene Boutique Hotel & Spa?
Nearby restaurants include Cafe Linh Hanoi, La Vong Grilled Fish, and Pho Bo Hang Dong, all within 300 m.